keys

Managed Guest Check-In & Out Airbnb Service

  • Private remote self-check-in process
  • Clear check-in instructions sent in advance
  • Personalised guest messaging to reduce back-and-forth
  • 24/7 guest support in case of access issues
  • Smooth check-out guidance so your home is reset quickly

When you sign up for the Ovitzia Online Management (commission from 8%) or our Full Management Airbnb package (from 12%), guest check-in and check-out are fully handled as part of the service.

To discuss managing your property:

Contact Ovitzia
Ovitzia Superhost Airbnb

Ovitzia

Superhost

  • 3419

    Reviews

  • 4.85

    Rating

  • 9

    Years hosting

Guest management is just one aspect of our service

When you choose to work with us, you won’t need to coordinate arrivals, wait around for guests or deal with any last-minute “we’re running late” messages. As today’s guests value flexibility and privacy, we offer only remote check-ins. No key handovers. No meet and greets. No timed arrivals. Just a simple, remote self-check-in and out process that guests prefer.

Remote check-ins aren’t just convenient for us or you; they’re a proven way to deliver a smoother first impression. A guest’s experience in the first five minutes often shapes their whole stay. If they can access the property in London easily, understand where everything is, and feel looked after, they relax faster… and review better. We’ll still be there and contactable if they have any issues.

airbnb managers online 24/7

What’s included with Ovitzia remote check-in & check-out

A simple and repeatable process that works across apartments, family homes, and holiday lets nationwide, while still feeling personal and welcoming for the guest.

  • Access method optimisation (key safe or smart lock)
  • Step-by-step arrival instructions (written clearly)
  • Entry details provided ahead of time so guests can plan and ask questions early
  • House rules and key property info shared before arrival
  • Pre-arrival messages that cover everything guests commonly ask
  • On-the-day check-in messaging so guests aren’t searching for details
  • Fast support if anything goes wrong (lockouts, code confusion, access questions)
  • Simple check-out instructions (what to do with keys, rubbish, quick requests)
Estimate your profit

3,000+

Reviews

24K+

Check-ins & outs

18M+

In booking revenue

110+

London properties

As part of the Full Management package, you’ll also get to enjoy:

  • Professional cleaning, restocking and linen services
  • Preventive maintenance and emergency handling
  • Organisation of extra services (e.g., airport transfers, tours, and experiences)
  • Guest communications and responding to guest reviews
  • Dynamic pricing optimisation and occupancy forecasting
  • Creation and management of listings on Airbnb and all other platforms
  • Optimisation of listing descriptions and professional photography
  • Management of calendars and real-time updates across platforms
  • 24/7 customer support (multilingual)
Call 020 3633 9244

london tourists

mirko zara senior airbnb manager

Why are remote check-ins good for the guest experience?

In our 10 years of experience, remote check-ins have worked well, and if you’ve been hosting for a while, you might have noticed this yourself.

Remote check-in eliminates the biggest pain points for guests, such as inconvenient meet-up times, waiting, missed handovers, and confusion at the door. Guests can arrive at their convenience, settle in quickly, and start enjoying their stay immediately.

For you as the owner, it means your short-let becomes genuinely hands-off, no interruptions, no schedule juggling, no wasted time. It also helps standardise quality across every booking.

With a consistent process, guests receive the same clear information every time, reducing errors, messages, and the risk to your reviews. Plus, if a guest needs help, they receive support without you being pulled into the middle.

Contact Ovitzia to get started.