airbnb manager

A Complete Boutique, London-based Airbnb Management Service

  • Personal service. Talk to a lead operator, not a call centre.
  • Transparent fees, real-time updates, easy personal use.
  • Options for letting agencies to monetise voids between tenancies.
  • Offering some of the lowest commission rates in the City.
Estimate your profit

Ovitzia

Superhost
  • 3043

    Reviews
  • 4.86

    Rating
  • 9

    Years hosting

Managing short-term rentals is a time-consuming, stressful and overwhelming task. But we love it. For the last decade, our passionate property managers have loved working with our clients and boosting their properties on short-term rental sites like Airbnb, Booking.com, VRBO, and more.

At Ovitzia, we made it our mission to be boutique – and everything big, faceless agencies can never be: personal and attentive. With experienced professionals on the ground daily, we’re the driving force behind your bookings – and you’ll know each one of us by name.

Overview of our Airbnb management service

  • Property Photos & Listing Creation
  • 24/7 Guided Check-in & Out
  • Check Outs & Property Audits
  • Dedicated Guest Communication
  • Complete Compliance Management
  • Professional Cleaning & Hotel Quality Linen

Our service is inclusive and offers end-to-end management solutions that ensure your property stands out and delivers exceptional returns and occupancy rates.

From professional photography (included in your fee) to seamless guest communication, we’ve got you covered – but you can set the pace according to your budget. With three management packages to choose from, you can select the level of involvement you need from our experts.

See packages

Key aspects of our service

Revenue management

  • Stronger ADR and monthly income

Onboarding starts with price, placement, and promotion. We combine specialised algorithms with human oversight to set seasonal and surge-ready rates that boost conversions and fill the booking window. We track events and rate parity to stay competitive without over-discounting, and plan targets, occupancy forecasts, and channel-specific promotions so you’re never reliant on one OTA.

Listing management

  • Higher views and save-to-book ratios

We build your listing to rank and convert. We handle everything—editorial copy, photography, SEO-smart titles, and seasonal tweaks—then market it with multi-channel exposure and fully synced calendars. With featured placements, limited-time offers, image A/B tests, and ongoing refreshes, we keep your property relevant and high up in search, in prime positions to convert month after month.

Guest management

  • Higher ratings & fewer cancellations

Happier and better-vetted guests mean stronger reviews. Based in London, our multilingual team screens guests prior to check-in, coordinates pre-arrival info, offers mid-stay support, and provides checkout reminders. Every stay is self-check-in ready with key safes or smart locks, so guests can arrive when it suits them. And if anything comes up, we’re on hand 24/7 to sort it fast.

Property management & maintenance

  • Consistent standards & effortless handovers

Your home is managed like a hospitality asset – without us forgetting it’s your home. We use trusted local cleaning and housekeeping teams who follow photographed checklists, restock premium toiletries and consumables, and provide hotel-grade linen with tracked rotations. We also work with local tradesmen for preventive maintenance and run routine inspections to protect your investment.

Compliance and clear reports

  • Clear compliance &  insurance coverage

Partners love that we streamline the admin – from compliance to safety docs. You retain ownership of tax/reporting and insurance decisions; we coordinate timelines with your chosen providers and keep everything in shape so it’s low-effort for you. You’ll also stay up-to-date via an owner dashboard app with real-time occupancy, ADR, payouts, monthly statements and channel performance.

Direct bookings & marketing add-ons

  • Higher direct share & predictable repeat revenue

We help partners cut OTA commission by building direct-booking sites with a synced engine and automated email remarketing to past guests. We also run retargeting that drives repeat stays without discounting nightly rates. The result: more bookings you own, healthier margins, and a growing guest list that converts again—on your site, not an OTA. We track performance so the uplift is clear.

Who we are & what it means for you

  • Award-winning company recognised by Airbnb for our great results
  • A decade of experience working with London properties and agents
  • Experience managing luxury homes, flats and apartments
  • A local company with a focus on London short-lets – nowhere else
  • 15,000 guests looked after in the last 12 months (2024-2025)

We know that our clients want to work with a company they can call and hear the same voice answer each time. Clients in this business need completely dependable managers they can trust with their assets and future income.

We’re a boutique team, specialising in the short-term rental market and holiday let management, whether you’re a one-bedroom studio in the City or own multiple luxury properties in London’s most desirable locations like Chelsea, Fulham, Paddington, Kensington, Belgravia or Notting Hill.

A small but mighty team that produces results

3,000+

Reviews

24K+

Check-ins & outs

18M+

In booking revenue

100+

London properties

Onboard and go live in less than a week

  • Day 0–1: discovery call, revenue estimate, compliance checklist.
  • Day 1–3: photography, listing copy, pricing rules, amenity audit.
  • Day 2–4: OTA build, calendar sync, screening & house rules.
  • Day 3–5: go-live, dashboard login, close monitoring of first bookings.
Estimate your profit

airbnb managers

Revenue Management

Commission from 5%

What you’ll get

  • Dedicated account manager
  • Dynamic pricing optimisation
  • Market & competitor tracking
  • Occupancy forecasting
  • Rate parity checks
  • Event & demand calendar

Online Management

Commission from 8%

What you’ll get

  • Everything in Revenue Management +
  • Listing creation & OTA setup
  • Pro photos & optimised copy
  • Calendar sync & update
  • 24/7 multilingual guest support
  • Direct-booking tactics
  • Reviews & reputation management
  • Reports & insights

Full Management

Commission from 12%

What you’ll get

  • Everything in Online Management +
  • Owner dashboard
  • Compliance & tax filings
  • Cleaning & hotel-quality linen
  • Guided check-in / check-out
  • Maintenance & emergencies
  • Stock & supplies