Is guest vetting and screening included with Ovitzia management?

Yes. Guest vetting and screening is included within Ovitzia’s Online Management (from 8%) and Full Management (from 12%) packages.

What is included with Ovitzia guest vetting?

Ovitzia combines platform tools with practical screening steps, including profile/ID checks where supported, review history checks, communication assessment, screening questions when needed, house rules confirmation, booking requirements (minimum stays and guest limits) and a security deposit/damage protection approach where appropriate.

How do you choose between instant book and pre-approval?

Ovitzia recommends the right approach based on the property, risk tolerance and where the listing is in its growth journey. Pre-approval-style screening can be useful for newer listings or higher-risk homes to reduce the chance of accepting a booking you later regret.

How do you assess guest reviews during screening?

Ovitzia looks beyond the star rating and checks review detail for repeated patterns such as mess, smoking, disregard for rules or difficult communication, which can indicate avoidable risk.

What other controls can be used to reduce risky bookings?

Depending on the property and goals, Ovitzia may recommend measures such as longer minimum stays, restrictions on last-minute bookings, clear house rules and firm visitor limits, pricing strategy alignment and an appropriate deposit/damage strategy.

Airbnb Guest Vetting & Screening

Enjoy reduced risk with a consistent guest screening process
Avoid parties and problem bookings
Improve reviews and ratings by hosting the right guests
Save time and stress with structured pre-booking checks
Safer, smoother stays with deposits, rules and booking controls

When you choose to work with Ovitzia, guest screening and vetting are included in our Always On Management package (from 10%) and Fully Managed package (from 12%), alongside many great extras to keep your Airbnb running smoothly and profitably.

Let Ovitzia Manage Your Property

Ovitzia Superhost Airbnb

Ovitzia

Superhost

3872
Reviews
4.85
Rating
10
Years hosting

A management team that handles the good and bad

Most of the time, guests are great, but a single risky booking can cause damage, upset your neighbours, trigger weeks of admin, or create headaches and noise complaints.

For us, vetting and screening isn’t about being difficult or discouraging bookings; it’s about being smarter, more consistent, and more confident in the people we hand the keys to.

As part of our service, we’ll handle guest screening to keep conversion rates high while filtering out risks, so we can keep your cancellations, bad reviews, and complaints low, making it a better experience for all involved, whether it’s the owners, guests, or neighbours.

Guest Vetting, Airbnb management service

What’s included with Ovitzia Guest Vetting

We combine platform tools (like Airbnb’s booking settings and verification) with practical, real-world screening steps that our experienced managers use to prevent avoidable problems.

Profile and ID checks (where supported by the platform)
Review history checks for common or recurring issues
Communication quality assessment
Pre-booking screening questions when needed
House rules confirmation to ensure expectations are clear before arrival
Booking requirement setup (minimum stays, guest limits)
Security deposit/damage protection approach (where appropriate)

Click here to see what else you’ll get as part of our Always on package, or explore the Fully Managed package here.

Estimate your profit

3,600+

Reviews

24K+

Check-ins & outs

18M+

In booking revenue

110+

London properties

Together, we’ll decide on pre-approval or instant book settings

Airbnb gives hosts different ways to accept guests, from instant booking to approval-first settings. We’ll recommend the right approach based on your property, risk tolerance, and your stage in the journey.

Call 020 3633 9244 and you be the judge on how well we can manage your property to minimise stress whilst maximising revenue.

For example, pre-approval-style screening can be beneficial for newer listings (where you don’t yet have review momentum) or for higher-risk homes (larger properties, premium interiors, party-sensitive locations). It also helps reduce the chance of accepting a booking you later regret.

Guest vetting service

key exchange

How we screen guests

Reviews (and what they actually say)

We don’t just look at the rating. We check for repeated mentions of issues like mess, smoking, disregard for rules, or difficult communication. A guest can have “good stats” and still show warning signs in the details.

The reviews they leave for other Airbnbs

How a guest speaks about other Airbnb listings can reveal whether they’re respectful and reasonable or overly critical and difficult to please. This helps us anticipate risk and protect your reputation.

Communication and clarity

Clear, timely responses matter. Vague answers, evasiveness, or refusing to confirm basics (who is staying or why they’re visiting) can signal future issues.

Extra ways we protect your home

Guest vetting works best when the proper booking set-up supports it. Depending on your London property and goals, we may recommend measures such as:

Longer minimum stays to reduce high-risk one-night bookings
No last-minute bookings (or restricted same-day rules)
Clear house rules and firm boundaries around gatherings and visitor limits
Pricing strategy alignment (certain low-price points can attract the wrong demand)
Deposit/damage strategy where appropriate to deter careless behaviour

These aren’t “one size fits all.” A city studio may need a different rule set than a family home with a garden, and we’ll tailor the approach to your listing. Want safer bookings without losing money? Contact Ovitzia to get started.

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kensington and chelsea