Online Management Service

Always On Package to Market Your STR

  • Management fees from 10%
  • You keep the property ready. We handle the demand and the guests.
  • You keep the operations. We manage the online performance and guest experience.
  • Keep cleaners, maintenance, and physical operations under your control.
  • Go live within days.
  • One month’s notice to cancel.

Great revenue management and pricing are powerful, but they’re only half of the story. To run a successful holiday let, you need effective online management that takes care of your visibility and credibility and streamlines communication with your guests.

Increase your profit
Ovitzia Superhost Airbnb

Ovitzia

Superhost

  • 3872

    Reviews

  • 4.85

    Rating

  • 10

    Years hosting

Smarter listings, stronger occupancy & seamless guest experience from 10%

Our Always On Management package has taken hundreds of short-lets to the next level by covering everything that happens online, from listings and marketing to guest messaging and reputation.

When you partner with Ovitzia and purchase our Always On package, you’ll get everything included in our Growth package while still remaining in full control of your property. We’ll handle the online marketing and pricing, while you take care of welcoming guests, cleaning, turnovers and maintaining the property.

Our responsibility is to keep your rental booked, reviewed and positioned at the top of search results.

mirko zara airbnb manager

We take care of the digital, you take all the credit

Good properties still underperform when communication is inconsistent. Most guest issues start long before something goes wrong operationally. Delayed replies, unclear communication, unmanaged enquiries, poor review handling, and inconsistent guest support directly impact:

  • Booking conversion
  • Occupancy
  • Review quality
  • Cancellations
  • Guest confidence

In today’s market, a successful holiday rental starts with its online performance. That’s where we come in.

You might have the perfect property in the right location and have put every effort into making it a high earner, but that’s only relevant if guests know it exists; therefore, it needs a thriving digital presence.

Imagine us as an extension of your service – our property management team will be responsible for your digital hospitality and implement data-led strategies to keep your property visible, full, and effectively managed.

Estimate your profit

3,000+

Reviews

24K+

Check-ins & outs

18M+

In booking revenue

110+

Airbnbs

What’s included for 10%?

Our Always On package adds a complete digital operations layer designed to increase revenue, streamline processes, boost your online visibility, marketing, and bookings, and protect your growing reputation.

Charged at 10% commission(calculated on net booking revenue):

  • Listing creation & management – professional photography, conversion-led copywriting, and SEO-smart titles tailored to your audience.
  • Multi-channel exposure – we market your listing across Airbnb, Booking.com, VRBO and other key platforms with daily calendar sync.
  • Booking enquiries – Check-in/out, 24/7 guest messaging, mid-stay support and post-stay reviews.
  • Dynamic pricing – we adjust rates in real time based on demand, seasonality and local events.
  • Guest vetting – Platform ID verification and house-rule enforcement to protect your property.
  • Reputation management – responses to reviews and feedback to keep ratings high and your profile trusted.
  • Performance reporting – clear monthly reports detailing occupancy, average daily rate (ADR), and channel performance.

Built for long-term partnerships, not restrictive contracts. Platform fees excluded. You earn first. We invoice afterwards.

loghi airbnb, booking.com, Trivago, Expedia, Vrbo con un divano in sottofondo.

airbnb management, Is this package right for you?

Is this package right for you?

Our Always On package has been designed for homeowners who want a trusted, local property management company to take the lead and optimise their digital operations, while they still handle hosting, access, and cleaning. This package is ideal if:

  • You already have cleaners and maintenance in place.
  • You want to retain operational control.
  • You need a stronger online and guest communication structure.
  • You want a more professional guest experience without hiring internally.

It’s also perfect for landlords, hotels, agencies, serviced accommodation or Airbnb hosts exploring short-term rental marketing for the first time and who need professional digital oversight to get operations going.

Our clients can upgrade or downgrade at any time. Many owners choose this package to take the pressure off pricing, guest comms, and online visibility, then upgrade seamlessly to Full Management for on-the-ground operations, cleaning and maintenance.

Call 020 3633 9244 to discuss how Ovitzia can help you manage your property.

Signing up

  • Discovery call – We review your property, area, and objectives.
  • Pricing audit – Our team analyses local data and benchmarks your potential uplift.
  • Setup & calibration – We build your strategy, rules, and demand calendar.
  • Live optimisation – Daily monitoring, weekly adjustments, monthly reporting.

Unlike large, faceless agencies, we operate as a boutique short-let partner, working with a curated portfolio of UK properties so every owner and short-let guest receives the genuine attention they deserve.

Ready to see what your property could really earn? Work with Ovitzia, who can step in today to take over your online listing and turn it into a high-performing, five-star rental that consistently earns, while you meet and greet guests and turn over the property. Together, we’ll make the perfect team.

Free earnings forecast

online management: Signing up

Package FAQs

What exactly is included in the Always On package?

Always On combines:

  • Listing optimisation.
  • Pricing management.
  • Visibility optimisation.
  • Multi-platform distribution.
  • Reputation management.
  • 24/7 guest communication.
  • Booking enquiry handling.
  • Check-in coordination.
  • Stay support.
  • Issue handling and escalation.

It is designed for operators who want both stronger online performance and professional guest communication without fully outsourcing operations.

Is this full property management?

No.

You continue managing:

  • Cleaners.
  • Maintenance.
  • On-the-ground operations.
  • Physical interventions.

We manage the online performance and guest communication layers.

What is the difference between Growth and Always On?

Booked focuses on:

  • Listings.
  • Pricing.
  • Visibility.
  • Distribution.
  • Reputation.

Always On adds:

  • 24/7 guest communication.
  • Enquiry handling.
  • Guest support.
  • Communication workflows.
  • Issue escalation management.
Do you physically attend the property?

No. We are not an on-the-ground maintenance or housekeeping provider. We coordinate, manage, and escalate operational issues where required, while physical interventions remain under the control of the operator, cleaner, handyman, or maintenance provider.

Do you manage guest complaints?

We manage communication, coordination, and escalation related to guest issues. Where physical intervention is required, the issue is escalated to the relevant operational contact or provider.

Do you coordinate check-ins?

Yes.

We manage:

  • Check-in communication.
  • Guest instructions.
  • Arrival messaging.
  • Pre-arrival support.
Do you respond to reviews?

Yes. Review response management and reputation positioning are included within the package.

Do you still optimise pricing in this package?

Yes.

Always On includes:

  • Dynamic pricing.
  • Occupancy optimisation.
  • Listing management.
  • Visibility strategy.
  • Booking pace management.
  • Guest communication.
Do I need to change my Airbnb account?

No. The property remains under your ownership and control. We simply connect to the existing setup and manage the commercial and communication strategy behind it.

How quickly can we get started?

Most properties are operational within a few days. The onboarding process is intentionally designed to be operationally light and straightforward.

What do you need from me during onboarding?

Typically, we need:

  • Platform or PMS access.
  • Property information.
  • Operational procedures.
  • Check-in instructions.
  • Escalation contacts.
  • Pricing structure.
  • Commercial goals.
Is there a minimum contract term?

No long-term lock-ins. The service operates with one month’s notice.

Do you charge commission on existing bookings?

No. Commission only applies to reservations generated after onboarding.

How is the commission calculated?

The commission is calculated on net booking revenue, excluding platform fees.

How does billing work?

You receive the booking revenue directly. At the end of each month, we issue an invoice for the agreed commission.

Is there a setup fee?

A small operational setup fee may apply depending on the complexity of the property and communication structure required. This covers onboarding, communication workflows, escalation setup, and operational configuration.

Can I upgrade later?

Yes. Many operators move from Always On into Fully Managed when they want a fully hands-off operational structure.

Can I leave the service easily if it’s not the right fit?

Yes. There are no long-term lock-ins or restrictive contractual commitments. The service operates with one month’s notice. Reservations already confirmed and present in the calendar on the date notice is served remain subject to the agreed commission structure until completion.